CASE STUDY — FURNITURE E-COMMERCE WEBSITE

Handmade furniture,
beautifully online.

A complete e-commerce redesign for Aurewood, a bespoke London furniture studio: an editorial storefront, material configurator and a calm checkout with white-glove delivery.

PLATFORM SCOPE: LUXURY E-COMMERCE & DESIGN SYSTEM
Editorial Brand Storytelling
Configurable Materials & Finishes
Shoppable Rooms & Collections

A storefront as considered as the furniture itself.

Aurewood designs and builds solid-wood furniture in a small Sussex workshop and sells from a showroom in London. Their pieces are made to last a lifetime, but their online shop felt like a generic template. We redesigned the experience end to end, so buying a £2,000 table online feels as assured as touching it in the showroom.

Client Aurewood Furniture Studio
Industry Furniture & Interiors
Market United Kingdom
Our Role Brand Direction, UX, UI Design, E-commerce Development
Platform Responsive Storefront & Headless CMS

Beautiful pieces, sold through an ordinary shop.

Premium furniture is a considered purchase. People need to trust the quality, imagine the piece in their home and feel confident about delivery before they buy. Aurewood’s website made all three harder than they should be.

01

A template that hid the craft

The old shop looked like any other online store. Nothing showed the timber, the joinery or the people who make each piece.

02

Hard to picture at home

Customers couldn’t see finishes side by side or understand scale, so many left to visit the showroom instead.

03

Uncertainty at checkout

Made-to-order lead times, delivery and returns were unclear, which is a real barrier when a piece costs thousands.

04

Weak on mobile

Most visitors browsed on their phones from social media, but large images loaded slowly and filters were hard to use.

Brand, experience and build, as one.

Arcrux owned the project from art direction to launch. With one team behind the story, the interface and the code, every detail serves the same goal: helping customers buy with confidence.

01

Brand & art direction

We shaped a quiet, editorial identity for the web: a refined serif, a palette taken from timber and linen, and photography direction for the collections.

  • Digital brand refresh
  • Art & photo direction
  • Tone of voice
02

UX & UI design

We redesigned every step from discovery to delivery around how people really buy furniture, then built it into a reusable design system.

  • Customer journeys & sitemap
  • Product configurator
  • Design system & components
03

E-commerce development

We built a fast, responsive storefront on a CMS the team can run themselves, with live stock, made-to-order lead times and delivery booking.

  • Responsive storefront build
  • Delivery & checkout flows
  • Performance & SEO

An unhurried storefront built around touch, craft and confidence.

We translated the tactile warmth of the showroom into an intuitive online experience. Three connected modules give customers the confidence to choose materials, style their spaces and order made-to-order pieces online.

Aurewood luxury furniture e-commerce storefront showroom scene
01 // PRODUCT CONFIGURATOR

Choose the timber. Feel the fabric.

Every piece can be configured in its real materials, with accurate swatches, clear dimensions and live price updates. Free material samples bridge the gap between screen and showroom.

Live frame & fabric options Instant price updates Clear dimensions Free sample ordering
02 // SHOP THE ROOM

Inspiration you can buy from directly.

Styled room scenes help customers picture each piece in their home. Tap a hotspot to explore the product, view finishes, or add the complete collection to the basket in a few clicks.

Shoppable room scenes Product hotspots Complete-the-look lists Curated collections
03 // CRAFT & DELIVERY

Workshop stories to white-glove delivery.

Maker stories, joinery close-ups and care guides show the quality of each piece, paired with transparent lead times, white-glove room-of-choice delivery and made-to-order updates.

Maker stories & joinery Material close-ups White-glove delivery Made-to-order updates

Less like a catalogue, more like a magazine.

Collection pages are laid out like editorial spreads, with large photography, generous white space and short, honest copy. The product is always the hero, and the interface stays quietly in the background.

Aurewood Collection — The Sussex Kitchen
Aurewood Materials — Walnut & bouclé
Aurewood Journal — Eleven days at the bench
01

Image first

Full-bleed photography and real materials lead every page, with copy kept short and useful.

02

Room to breathe

Generous spacing and a calm grid give each piece the same space it would have in a gallery.

03

Quietly shoppable

Prices, finishes and “add to basket” are always one tap away, without breaking the mood.

DESIGN SYSTEM

Warm materials, quiet interface.

The palette comes straight from the workshop: charcoal, walnut, oak, oat and linen. An elegant serif carries the brand voice, a clean sans keeps the shopping clear, and every element is a reusable token or component.

COLOUR TOKENS
Charcoal #1A1814
Walnut #5A3F2E
Oak #A68660
Oat #CDBFA8
Linen #E8E5DA
Bone #F6F2EB
TYPOGRAPHY
Made slowly. Lived in. Cormorant · Display
Arc Lounge Chair Cormorant · H3
Solid oak, joined by hand and finished with natural oil. Manrope · Body
THE AUTUMN COLLECTION Manrope · Eyebrow
COMPONENTS
MATERIAL SWATCHES
FILTERS
All Living Dining Lighting
PRODUCT CARD
Travertine Side Table
LIVING

Travertine Side Table

Roman travertine · Ø50 cm

£890
i.

Material truth

Colours and swatches match the real timber and fabric.

ii.

Calm hierarchy

One clear action per screen, with nothing competing with the product.

iii.

Editorial rhythm

Serif headlines and wide margins set an unhurried pace.

iv.

Built to scale

New collections launch from the same components.

Everything a premium furniture brand needs online.

Beyond the visual design, the storefront is built to be found, fast on every device and simple for Aurewood’s small team to run every day.

01

Storefront design

Homepage, collections, product and journal templates.

02

Configurator

Frame, fabric and size options with live pricing.

03

Shop the room

Shoppable scenes with product hotspots.

04

Checkout & delivery

White-glove booking and interest-free payments.

05

Design system

Tokens, typography and reusable components.

06

CMS & content

Easy updates for collections and stories.

07

Performance & SEO

Fast image loading and search-ready pages.

Selling a premium product online?

Let’s talk about your storefront.

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What changes for Aurewood.

The new storefront works like a good showroom assistant: it tells the story, answers the practical questions and lets customers buy when they are ready, from anywhere.

01

The craft, finally visible

Material photography and maker stories show the quality customers used to see only in the showroom.

02

Confidence to buy online

Real swatches, clear dimensions and free samples answer the questions that used to stop a purchase.

03

A brand that matches the product

A calm, editorial storefront gives Aurewood an online presence worthy of furniture made to last a lifetime.

“Good furniture is quiet, honest and made to last. We designed Aurewood’s storefront to feel exactly the same.”

AW
Arcrux Design Team Digital Product Engineering
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